FAQs

Where is my order made?

Each Born From Stardust piece is made to order by our trusted production partner,
Printful, with fulfillment centers located around the world. Your order is printed and shipped from the facility closest to you to reduce shipping times and carbon footprint

How long will my order take to arrive?

We make each item just for you — no overstock, no waste.
Here’s the usual timeline:

  • Production: 2–5 business days
  • Shipping: 3–10 business days (depending on your location)

You’ll get a tracking email as soon as your order ships so you can follow its journey home.

Do you ship worldwide?

Yes! We ship to most countries around the globe. Just note that international orders may sometimes take a little longer to arrive and might be subject to customs fees or import taxes, which are the buyer’s responsibility

What if my item doesn’t fit?

Since every item is made to order, we don’t offer returns or exchanges for size or style
changes.
We always recommend checking the size guide on each product page before placing your order — and if you’re unsure, drop us a message at hello@bornfromstardust.world.
We’ll be happy to help you find your perfect fit.

My order arrived damaged or incorrect — what should I do?

Oh no! We’re so sorry that happened.
Please email returns@bornfromstardust.world within 14 days of delivery, including:

  • Your order number
  • A short description of the issue
  • Clear photos of the product and packaging

We’ll review it right away and arrange a replacement or refund — no stress, no hassle

What if I entered the wrong shipping address?

How sustainable is Born From Stardust?

We’re proud to use print-on-demand production, which means no overproduction or wasted stock.
Each piece is made only when it’s ordered, reducing waste and supporting a more mindful way of creating.
We also use eco-conscious suppliers and aim for responsible materials whenever possible

How can I contact you?

You can always reach us at:

We love hearing from you and aim to reply within 1–2 business days.